Location
cayuga, on, Canada
Posted
July 11, 2026
Job Description
Join Cayuga Mutual Insurance Company as a full-time Customer Service Representative in Cayuga, Ontario. Engage with clients while supporting the sales team and ensuring exceptional service in a hybrid workplace.
This permanent position focuses on customer support and collaboration with various departments including Underwriting and Finance. You will respond to inquiries, explain policy options, and identify cross-selling opportunities while maintaining accurate client records in the CRM system. Your positive attitude and strong communication skills will help foster member retention.
Key Responsibilities:
• Support the sales team and other departments
• Respond to inquiries via phone, email, and in-person
• Explain coverage options and billing questions
• Identify upselling opportunities for members
• Maintain client records and ensure regulatory compliance
Requirements:
• Previous customer service experience, ideally in insurance
• Strong communication and...
This permanent position focuses on customer support and collaboration with various departments including Underwriting and Finance. You will respond to inquiries, explain policy options, and identify cross-selling opportunities while maintaining accurate client records in the CRM system. Your positive attitude and strong communication skills will help foster member retention.
Key Responsibilities:
• Support the sales team and other departments
• Respond to inquiries via phone, email, and in-person
• Explain coverage options and billing questions
• Identify upselling opportunities for members
• Maintain client records and ensure regulatory compliance
Requirements:
• Previous customer service experience, ideally in insurance
• Strong communication and...