Location
mississauga, peel region, Canada
Posted
July 04, 2026
Job Description
Elevate customer service at FedEx as an Associate Customer Experience Analyst in Toronto. This hybrid position focuses on optimizing operational efficiency through collaboration and engineering projects.
At FedEx, you will support senior engineers in implementing new technologies that enhance performance. Your role will include analyzing data to improve service while maximizing the benefits of innovative systems and processes.
Key Responsibilities:
• Assist senior engineers with engineering projects
• Apply methods to reduce costs and improve service
• Support the implementation of new technologies
• Maximize value from updated systems and processes
• Collaborate with teams to enhance GTS operations
Requirements:
• Bachelor’s Degree in Industrial Engineering or similar
• At least one year of relevant analytical experience
• Proficient in SQL and database modeling
• Solid knowledge of data analy...
At FedEx, you will support senior engineers in implementing new technologies that enhance performance. Your role will include analyzing data to improve service while maximizing the benefits of innovative systems and processes.
Key Responsibilities:
• Assist senior engineers with engineering projects
• Apply methods to reduce costs and improve service
• Support the implementation of new technologies
• Maximize value from updated systems and processes
• Collaborate with teams to enhance GTS operations
Requirements:
• Bachelor’s Degree in Industrial Engineering or similar
• At least one year of relevant analytical experience
• Proficient in SQL and database modeling
• Solid knowledge of data analy...