Hybrid Bilingual CSR: Multi-Channel Support & Growth
British Council
Full-time
Servicio de atención al cliente
Location
Remote, Remote, Mexico
Posted
July 14, 2026
Job Description
British Council in Mexico is hiring a Customer Service Representative (CSR) to handle inquiries, complaints, and registrations across face-to-face, phone, email, and online channels. You will ensure data accuracy, help drive satisfaction and contribute to revenue growth through upselling suitable services.
Hybrid role with flexible shifts, English plus Spanish or French language requirements, and a commitment to safeguarding and information security policies.
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