Location
toronto, on, Canada
Posted
July 04, 2026
Job Description
Strengthen customer solutions as a Hybrid Applications Specialist at Bell Canada. This role demands expertise in contact center applications and a proactive approach to technical problem-solving.
You will be part of Bell Canada's Network team focused on delivering top-notch service quality and stability for customers. With a minimum of three years in relevant technical roles, you’ll utilize your hands-on experience with platforms like Genesys or Avaya and engage stakeholders to ensure operational excellence. Apply your technical and analytical skills to enhance customer satisfaction and service reliability.
Key Responsibilities:
• Implement innovative solutions to elevate service
• Resolve technical issues affecting customer solutions
• Prevent application downtime and ensure stability
• Foster strong customer relationships and loyalty
• Partner cross-functionally to maintain service quality
Requirements:
• 3 ye...
You will be part of Bell Canada's Network team focused on delivering top-notch service quality and stability for customers. With a minimum of three years in relevant technical roles, you’ll utilize your hands-on experience with platforms like Genesys or Avaya and engage stakeholders to ensure operational excellence. Apply your technical and analytical skills to enhance customer satisfaction and service reliability.
Key Responsibilities:
• Implement innovative solutions to elevate service
• Resolve technical issues affecting customer solutions
• Prevent application downtime and ensure stability
• Foster strong customer relationships and loyalty
• Partner cross-functionally to maintain service quality
Requirements:
• 3 ye...