Location
brampton, on, Canada
Posted
July 13, 2026
Job Description
Drive customer support innovation as an AI Product Owner in Brampton, ON with a hybrid work model. Leverage cutting-edge conversational AI and automation to redefine contact center services.
We are searching for a highly motivated AI Product Owner to lead the development of next-generation Contact Center services. This role blends strategic thinking with technical expertise, focusing on creating product roadmaps that utilize advanced technologies like LLMs and conversational AI. Your proactive approach will be essential in transforming customer support initiatives.
Key Responsibilities: • Define strategic product roadmaps for AI services • Bridge business strategy with technical implementation • Lead innovations in conversational AI for support • Collaborate across teams to enhance customer experience • Analyze market trends to inform product development
Requirements: • Proven experience as a Product Owner or similar role • Strong knowledge of AI, LLMs, and a...
We are searching for a highly motivated AI Product Owner to lead the development of next-generation Contact Center services. This role blends strategic thinking with technical expertise, focusing on creating product roadmaps that utilize advanced technologies like LLMs and conversational AI. Your proactive approach will be essential in transforming customer support initiatives.
Key Responsibilities: • Define strategic product roadmaps for AI services • Bridge business strategy with technical implementation • Lead innovations in conversational AI for support • Collaborate across teams to enhance customer experience • Analyze market trends to inform product development
Requirements: • Proven experience as a Product Owner or similar role • Strong knowledge of AI, LLMs, and a...