HRSS Operational Excellence Lead - Process Documentation & Enablement

Full-time Business Operations Specialists

HRSS Operational Excellence Lead – Process Documentation & Enablement


Johnson Service Group (JSG) is actively searching for a HRSS Operational Excellence Lead for our client’s Brampton, ON area operation. The position is a 12+ month contract opportunity with REMOTE work with occasional office visits, competitive pay and a fantastic opportunity to gain exposure with a Fortune 500 industry leader.



The HRSS Operational Excellence Lead will drive process discovery, process mapping, documentation quality, and enablement readiness across HR operations. This role focuses on translating HR end-2-end processes into clear, standardized process maps, SOPs, and training resources that enable consistent service delivery,



Responsibilities:

Process Mapping & Operational Documentation

Standard Operating Procedure (SOP) Development

Training & Enablement Resource Development

Qualifi...