Job Description
We are seeking an experienced and dynamic Senior HR Generalist Manager with strong hands-on exposure in the BPO and IT industry. The ideal candidate should have deep understanding of fast-paced BPO and IT environments, high-volume workforce management, attrition control strategies, statutory compliance and the ability to drive HR initiatives aligned with organizational goals.
Key Responsibilities
● Manage end-to-end HR operations including employee lifecycle management, employee relations, compliance, performance management, stakeholder management, and HR strategy execution.
● Work closely with delivery heads, operations managers, and leadership teams.
● Provide HR insights and analytics to drive business decisions.
● Develop attrition control strategies specific to BPO environment.
● Conduct pulse surveys, skip-level meetings, and feedback sessions.
● Drive re...