HR Engagement Platforms Analyst – AI, Chatbot & Voice

Commonwealth Bank

Full time Business Operations Specialists
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Location
Lindfield, New South Wales, Australia
Posted
July 12, 2026

Job Description

Do work that matters

At CommBank, HR is transforming how our people access information, support and services. Through conversational AI, voice technology and emerging AI capabilities, we're creating simpler, more personalised experiences for employees.

We're looking for someone who is curious, enjoys solving problems and is excited about the possibilities of AI and digital experiences. Whether you're building your career or already have experience, this is an opportunity to shape the future of HR technology while working with modern AWS cloud services and conversational AI platforms.

See yourself in our team

You'll join the Engagement Platforms Chapter within HR, where we're focused on improving the employee experience through innovative digital solutions.

Working closely with HR stakeholders, business teams and technology partners, you'll help design, build and continuously improve the digital experiences employees rely on every day. From...