Housing Support Manager

Full-time Human Resources

Overview

Blenheim-based role supporting customers across Blenheim and Nelson. Join a diverse, high-performing team helping our customers achieve housing and social stability. Permanent role with 5 weeks of annual leave and insurance benefits.

Responsibilities

• Work directly with a portfolio of customers and their whānau, building enriching and enduring relationships to meet housing and wellbeing needs.
• Support low to medium needs customers and manage disruptive behaviour situations with courageous conversations as required.
• Visit customers at Kāinga Ora homes and attend meetings with key stakeholders to ensure tailored support and services remain in place; travel throughout the region.
• Work with tenants on rent arrears and debt collection/recovery.
• Manage a customer portfolio across Blenheim and Nelson with regular travel between locations.
• Collaborate with internal teams to transform community out...