Location
Hammersmith, Greater London, United Kingdom
Posted
July 07, 2026
Job Description
Our local authority client based in Hammersmith are urgently seeking an experienced Housing Solutions Officer.
£26.48 an hour Umbrella
Hybrid working - 3 days a week on site
ABOUT THE ROLE
You will need to:
* To answer the main Housing Solutions public telephone line and provide quality housing advice at first point of contact.
* To greet callers and give appropriate advice – face to face, by telephone or using writing communication as appropriate, identifying the nature of enquiries; to give general, non-casework advice and information.
* To arrange for officers in the service to provide further assistance where necessary by making appointments and passing on details of enquiries to relevant teams.
* Responding and actioning correspondence and enquiries received into the relevant email inboxes
* To validate and certify invoices received by the service for a range of services.
* To enter details of enqui...
£26.48 an hour Umbrella
Hybrid working - 3 days a week on site
ABOUT THE ROLE
You will need to:
* To answer the main Housing Solutions public telephone line and provide quality housing advice at first point of contact.
* To greet callers and give appropriate advice – face to face, by telephone or using writing communication as appropriate, identifying the nature of enquiries; to give general, non-casework advice and information.
* To arrange for officers in the service to provide further assistance where necessary by making appointments and passing on details of enquiries to relevant teams.
* Responding and actioning correspondence and enquiries received into the relevant email inboxes
* To validate and certify invoices received by the service for a range of services.
* To enter details of enqui...