Location
victoria, capital regional district, Canada
Posted
July 20, 2026
Job Description
Responsibilities
- Oversee and manage all aspects of hotel operations, ensuring smooth day-to-day functioning and exceptional guest service.
- Lead and motivate a diverse team of staff members, fostering a positive work environment and promoting teamwork.
- Develop and implement strategic plans to achieve revenue targets, maximize profitability, and enhance the hotel's reputation.
- Monitor and maintain high standards of quality, cleanliness, and service throughout all departments.
- Establish and maintain relationships with key stakeholders, including guests, suppliers, and local community members.
- Handle guest feedback and complaints, resolving issues promptly and ensuring guest satisfaction.
- Manage budgets, expenses, and financial performance, analyzing data and making informed decisions.
- Stay updated with industry trends, market conditions, and competitors to identify opportunities for improvement and innovati...