Location
Cancún, Quintana Roo, Mexico
Posted
July 23, 2026
Job Description
Position Summary
We are seeking an experienced and dynamic Hotel General Manager to lead the entire hotel operation onboard for one of the world’s leading cruise lines. This pivotal role is responsible for ensuring the smooth, efficient, and high-quality delivery of all hotel services across multiple departments, including Guest Services, Food & Beverage, Entertainment, Retail, Housekeeping, and more. Reporting to the Hotel Operations Director shoreside, and the Master onboard, you’ll set the tone for service excellence and operational performance, creating an environment where guests and crew alike feel welcomed, cared for, and inspired.
Key Responsibilities
- Oversee all day-to-day hotel operations, ensuring alignment with company standards and guest expectations.
- Lead a team of senior shipboard leaders to execute the hotel strategy and deliver an exceptional guest experience.
- Coordinate ship itiner...