Host/Hostess

As a Host/Hostess  at Zuma, your role is to ensure a seamless guest experience by delivering warm welcomes, managing reservations, and providing outstanding service that anticipates every need. Be the face of Zuma and create exceptional first impressions! 

Zuma is a contemporary Japanese restaurant collection, inspired by the dynamic Izakaya dining style. This role will be based in Zuma Rome. Located in the iconic Palazzo Fendi, with a stunning restaurant and beautiful roof terrace overlooking the “eternal city”, this restaurant is an essential experience in Rome. Zuma Rome is proud to be part of the Azumi Collection.

Main Duties
Your key responsibilities will include:

• Greet guests with a warm, professional welcome that sets the tone for their experience
• Handle phone calls with courtesy and assist with inquiries or bookings
• Manage reservations, confirmations, and bookings to keep the flow smooth
• Keep t...