hostess

Full-time other-general

Key Responsibilities

•  Guest Reception & Seating Management:
•  Welcome guests with warmth, professionalism, and dignity adhering to fine dining standards.
•  Manage reservations, waitlists, and VIP guest seating with precision and discretion.
•  Escort guests to their tables, present menus, and manage optimal table rotation.
•  Customer Service & Guest Experience:
•  Anticipate guest needs, manage dietary preferences, and resolve inquiries gracefully.

•  Oversee reservation channels (phone, WhatsApp) and maintain detailed guest profiles.

 Operations & Communication:

•  Coordinate with servers, captains, and kitchen staff to ensure a smooth service flow.
• Communicate VIP arrivals and special occasions to the team.
•  Support service staff during peak hours to maintain operational efficiency.

 Etiquette & Compliance:...