Hospitality Guest Experience Agent

Full-time Other-General

Sosuite is a modern hospitality company reinventing the short, medium and long-term stay experience. We operate a growing portfolio of design-forward, tech-enabled properties across Philadelphia.

About the role

• We are only considering offshore, contract-based candidates for this role.
• Our Guest Experience Agents play one of the most critical roles at the company.
• This role is perfect for anyone who loves solving problems and finds fulfillment in serving our guests. You are a detail-oriented individual who thrives in problem‑solving guest issues and satisfying guest requests throughout the day. We'd love to hear from you if you’re ready for an evolving and fast‑paced environment focused on delivering amazing guest experiences!

What you'll do

• Respond to day‑to‑day guest requests, issues, and other general questions about the cities Sosuite operates in
• Answer phone call...