Location
toronto, on, Canada
Posted
June 14, 2026
Job Description
Job Description
- Motivates, directs and coaches staff to ensure quality care to all clients
- Oversees the hiring, training and orientation for Home Support Supervisors
- Attends and facilitates meetings as required both internal and external
- Collects and shares key performance indicator (KPIs) results with the team and engages team to conduct continuous improvement activities
- Identifies trends, process gaps, and variations as part of establishing a continuous quality improvement
- Communicates serious service quality issues to the Branch Manager for intervention and resolution where appropriate
- Supports the Branch Manager with projects and day to day operations as required
- Fosters positive labour/management relationships
Qualifications
- Current CNO certificate as Registered Nurse, RN or RPN
- Recent experience with progressive management responsibilities preferab...