Location
Longthorpe, Cambridgeshire, United Kingdom
Posted
June 30, 2026
Job Description
Home Ownership Assistant
£27,016 (in probation) rising to £28,428
Peterborough
Permanent
Full-Time
As the Home Ownership Assistant for Cross Keys Homes, you would support the effective delivery of home ownership services by providing a high-quality, customer-focused administrative and operational service to leaseholders, shared owners, and freeholders.
You would also be responsible for assisting with the day-to-day management of home ownership activities, including enquiries, transactions, and compliance processes, ensuring accuracy, efficiency, and adherence to relevant legislation, policies, and service standards while contributing to a positive customer experience.
The successful candidate will ideally have a housing background with excellent customer service and administrative skills, knowledge of property law and legislation and experience of dealing with customer queries in person, via the telephone and in writing.
This role...
£27,016 (in probation) rising to £28,428
Peterborough
Permanent
Full-Time
As the Home Ownership Assistant for Cross Keys Homes, you would support the effective delivery of home ownership services by providing a high-quality, customer-focused administrative and operational service to leaseholders, shared owners, and freeholders.
You would also be responsible for assisting with the day-to-day management of home ownership activities, including enquiries, transactions, and compliance processes, ensuring accuracy, efficiency, and adherence to relevant legislation, policies, and service standards while contributing to a positive customer experience.
The successful candidate will ideally have a housing background with excellent customer service and administrative skills, knowledge of property law and legislation and experience of dealing with customer queries in person, via the telephone and in writing.
This role...