Location
toronto, on, Canada
Posted
July 20, 2026
Job Description
Elevate the High Value Client experience at Holt Renfrew, Toronto. As the HVC Manager, you'll lead initiatives that ensure top clients receive unparalleled personalized service.
This full-time Manager role is crucial for executing Holt Renfrew's High Value Client strategies at the store level. You will oversee relationship-driven service and coordinate high-touch client experiences. Collaborate with various teams to sustain the highest service standards and drive client retention within the luxury market.
Key Responsibilities:
• Implement HVC programs for enhanced client service
• Supervise detailed client engagement strategies
• Enable sellers through targeted coaching on outreach
• Curate exclusive experiences for valuable clients
• Analyze and report on client behavior and trends
Requirements:
• Expertise in luxury client relations and service
• Previous experience in a managerial role required
• Strong analytical skills for tracking client insights<...
This full-time Manager role is crucial for executing Holt Renfrew's High Value Client strategies at the store level. You will oversee relationship-driven service and coordinate high-touch client experiences. Collaborate with various teams to sustain the highest service standards and drive client retention within the luxury market.
Key Responsibilities:
• Implement HVC programs for enhanced client service
• Supervise detailed client engagement strategies
• Enable sellers through targeted coaching on outreach
• Curate exclusive experiences for valuable clients
• Analyze and report on client behavior and trends
Requirements:
• Expertise in luxury client relations and service
• Previous experience in a managerial role required
• Strong analytical skills for tracking client insights<...