High-Level Client Operations Advisor Role

AI Acquisition

Full-time Other-General
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Location
winnipeg, mb, Canada
Posted
July 13, 2026

Job Description

Join AI Acquisition as a Senior Client Operations Advisor, tackling high-stakes client situations in a fully remote environment. Your role will be critical in driving recovery and retention strategies.

This position calls for a seasoned professional ready to manage complex accounts and navigate high-risk environments. You will engage directly with C-suite leaders, applying diagnostic skills to identify root causes and build effective recovery strategies. Your insights will shape operational improvements while ensuring exceptional client outcomes.

Key Responsibilities: • Take ownership of escalated client accounts and issues • Conduct high-level discussions with clients and leadership • Proactively monitor engagement and health signals • Maintain thorough documentation for case management • Develop and refine scalable operational frameworks

Requirements: • 5+ years in client success or operations • Proven track record in high-risk account management • Experien...