Location
ARLINGTON, TX, United States
Posted
July 22, 2026
Job Description
Overview:
The purpose of a Guest Relations Representative is to assist Guests with questions, comments, concerns they may have about their experience while visiting Hurricane Harbor. Resolve ticket, season pass, and/or membership issues for our guests. This position is accountable for delivering a superior Guest experience, while following all park policies and procedures.
Responsibilities:
Job Duties:
· Handle various ticket transactions including: advanced sales, group sales, complimentary tickets, season passes, promotional tickets, and ticket problem resolution.
· Handles guest concerns and responds to guest comments within standard timelines, including communications by phone, chat, email and additional web-based sources.
· Able to work with computer programs for various Six Flags programs and applications. Must be able to multi-task between multiple programs in order to resolve the task at hand.
· Work in various locations in...
The purpose of a Guest Relations Representative is to assist Guests with questions, comments, concerns they may have about their experience while visiting Hurricane Harbor. Resolve ticket, season pass, and/or membership issues for our guests. This position is accountable for delivering a superior Guest experience, while following all park policies and procedures.
Responsibilities:
Job Duties:
· Handle various ticket transactions including: advanced sales, group sales, complimentary tickets, season passes, promotional tickets, and ticket problem resolution.
· Handles guest concerns and responds to guest comments within standard timelines, including communications by phone, chat, email and additional web-based sources.
· Able to work with computer programs for various Six Flags programs and applications. Must be able to multi-task between multiple programs in order to resolve the task at hand.
· Work in various locations in...