Helpdesk Team Leader

Mears

Full time Supervisors of Office and Administrative Support Workers
Apply Now
Location
Rainham, England, United Kingdom
Posted
July 09, 2026

Job Description

About the Role

We are seeking a customer-focused and enthusiastic Helpdesk Team Leader to act as the link between the Helpdesk Operators and the Management Team. This is an exciting opportunity for someone who wants to take ownership of a team and put their own stamp on the role.

The ideal candidate will possess strong multitasking skills and be able to prioritise their workload effectively.

Role Responsibilities

  • Provide administrative support to Helpdesk Operators.
  • Lead, manage, motivate and support staff to deliver contractual requirements.
  • Delivery of performance reviews and one to one’s and reporting to line manager.
  • Arrange and support training for Helpdesk Operators
  • Ensure all records and IT data on systems remains updated.
  • Overall responsibility for the delivery of a customer focused service to our service users.
  • Overall responsible for the co-ordination of Helpdesk O...

    • Job Details

    • Job Type
      Full time
    • Category
      Supervisors of Office and Administrative Support Workers
    • Date Posted
      July 09, 2026
    • Application Deadline
      August 18, 2026