Helpdesk Support –SAP Business One

Full-time Management & Operations

Job Title

Helpdesk Support – SAP Business One

Location

Metro Manila

Employment

Full Time

Responsibilities

• Provide technical support to SAP Business One users via phone, email, or ticketing system.
• Analyze and diagnose user-reported SAP Business One implementation, configuration, and functionality issues.
• Troubleshoot and resolve technical problems, including system errors, performance issues, and data discrepancies.
• Collaborate with users to understand their requirements and provide appropriate solutions or workarounds.
• Document all support activities, including issue details, solutions provided, and troubleshooting steps.
• Assist with user training and onboarding activities related to SAP Business One usage and best practices

Qualifications

• Bachelor’s degree in Accounting or Computer Science, Information Technology, and any releva...