Location
Birmingham, AL, United States
Posted
July 23, 2026
Job Description
One of our clients in the Birmingham market is searching for a new Service Desk Technician to join their team. Additional info is listed below.
Description
The Service Desk analyst position is responsible for providing the frontline, single point of contact for business partners requiring assistance from the Organization for issue resolution and service request fulfillment, and new events that come into the Service Desk (24x7). The support analyst must combine World Class customer service and is also a technical expert that uses those skills to ensure that Organization’s business partners needs are handled on the initial contact, as often as possible.
Skills
Help desk support, Support, Microsoft office, Service desk, Windows 10, Desktop, Technical support, Windows, Help desk, Customer service, Ticketing system
Top Skills Details
Help desk support,Support,Microsoft office,Service desk,Windows 10,Desktop,Technical support
Experience Level
Intermediate Level
Jo...
Description
The Service Desk analyst position is responsible for providing the frontline, single point of contact for business partners requiring assistance from the Organization for issue resolution and service request fulfillment, and new events that come into the Service Desk (24x7). The support analyst must combine World Class customer service and is also a technical expert that uses those skills to ensure that Organization’s business partners needs are handled on the initial contact, as often as possible.
Skills
Help desk support, Support, Microsoft office, Service desk, Windows 10, Desktop, Technical support, Windows, Help desk, Customer service, Ticketing system
Top Skills Details
Help desk support,Support,Microsoft office,Service desk,Windows 10,Desktop,Technical support
Experience Level
Intermediate Level
Jo...