Helpdesk Shift Supervisor

Maximus

Full-time Computer Occupations
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Location
Annapolis Junction, Maryland, United States
Posted
July 21, 2026

Job Description

General information

Job Posting Title Helpdesk Shift Supervisor Date Monday, June 8, 2026 City Annapolis Junction State MD Country United States Working time Full-time

Description & Requirements

Maximus is seeking a Helpdesk Shift Supervisor to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland. 

As Helpdesk Shift Supervisor, you will be responsible for providing technical support to our users and clients by triaging, researching, and answering questions regarding the program and systems. You will also be responsible for supervising other Operations Support Center operators, and act as both mentors and a direct line of escalation. 

This role is on-site in Annapolis Junction, MD and requires a Secret security clearance.


Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS146, T2, Band 5 Job-Specific Essential Duties and Res...