Helpdesk Operator

Mitie

Full-time Computer Occupations
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Location
Craigavon, Northern Ireland, United Kingdom
Posted
June 19, 2026

Job Description

Better places, thriving communities.



Job Title: Helpdesk Operator


Pay Rate: £13.45 p/h


Shift Pattern: Monday-Friday, 9am-5pm


What is in it for you?

  • A competitive salary

  • A friendly and supportive team

  • Training, career development & progression

  • Overtime opportunities

  • A great selection of benefits incl. access to on-line GP services, share options and discounts across thousands of retailers.

  • Free on-site parking

    • Job Description:


    Answering all incoming calls with a professional manner


    Updating all customers with professional email etiquette


    Processing and maintaining customer records


    Reviewing all Reactive, Preventive maintenance services on C4W inline with SLA's


    Prioritising with good attention to detail all call outs received regarding SLA's


    Ensuring all call outs ...

    Job Details

    • Job Type
      Full-time
    • Category
      Computer Occupations
    • Date Posted
      June 19, 2026
    • Application Deadline
      July 29, 2026