Job Description
About Us
At BGBx , we are a commercial solutions partner to pharmaceutical and life science companies, driving breakthrough thinking to create impact. Our teams combine strategists, scientists, communicators, creatives, technologists, and data experts across consulting and communications to help clients shape strategy, launch innovations, engage stakeholders, and drive meaningful results throughout the product lifecycle. The work is complex, fast‑moving, and deeply connected to improving lives.
If you are energized by collaboration, inspired by innovation, and motivated by work that matters, BGBx provides a place to grow, contribute, and make a meaningful impact.
Helpdesk Manager
Position Overview
The Helpdesk Manager leads day‑to‑day operations of the IT Helpdesk, ensuring timely and effective support for all end‑user technology needs. The manager drives service excellence, manages workflows and SLAs, and continuously improves...