Helpdesk Manager

SSP

Full-time Computer Occupations
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Location
London, England, United Kingdom
Posted
June 27, 2026

Job Description

About the Role

To oversee our Operational Helpdesk and Customer Service operation, covering both internal and external customers, clients and Franchise Partners. Ensuring that our customers receive timely, accurate, and satisfactory support from the help desk team. Continual service level review to identify issues effecting Customer Service and Operational efficiencies and working on ways to resolve. 

 

This is a 6 month FTC position. 

What you'll be Doing:

  • Develop and maintain effective relationships with key central functions to ensure alignment and buy in to the various unit operational requirement...