Location
Des Plaines, Illinois, United States
Posted
July 21, 2026
Job Description
HELPDESK ENGINEER 2 Prescient Solutions is an award-winning, Chicagoland-based Managed IT Services Partner. We have been providing CIO-level advisory support as well on-site and remote IT services since 1996. Prescient was a 2025 winner of Inc. Magazine's Best Workplaces for the third year in a row! We are looking for a dynamic Helpdesk Engineer 2 who shares our commitment and believes in the value of communication and client interaction. As a Helpdesk Engineer 2, you will: Work cross-functionally across clients' enterprises to troubleshoot, resolve and maintain their IT infrastructure;Help provide the engineering direction needed to connect and configure Microsoft servers on enterprise networks;Join our elite Professional Services team; andImplement Prescient Solutions' best practices. ***Authorized to work for an employer in the US. We are unable to sponsor or take over sponsorship of an employment visa at this time.*** Helpdesk Engineer 2 Essential Duties and Responsibilities Su...