Helpdesk Customer Support - Quality Manager
TASQ Staffing Solutions
Full-time
Management & Operations
Location
taguig, metro manila, Philippines
Posted
June 10, 2026
Job Description
Qualifications
Education
- Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a closely related technical discipline.
- Advanced degree (MBA or M.S. in a technical or analytics field) is a plus and may substitute for a portion of the experience requirement.
Experience
- Minimum 2 years of experience in backend product support, ad tech engineering support, technical integrations, or QA in a technical setting.
- Strong preference for SaaS experience, with knowledge of platform lifecycle, API-first products, and multi-tenant architectures.
- Proven growth into leadership, QA management, or senior technical roles.
- Experience in developing or enhancing QA programs in support, BPO, or digital advertising is a plus.
Technical Skills
- SQL & Data Analysis: Expert in complex SQL queries, query optimization, and data analysis for pipeline v...