Help Desk Technician

Crown

full-time Computer Occupations
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Location
New Bremen, Ohio, United States
Posted
June 07, 2026

Job Description

Responsibilities

  • Provide basic technical support for computer software and hardware issues using established processes and procedures to identify and resolve routine end user questions and problems.

  • Identify and resolve software applications and business processes, troubleshoot and repair new or existing hardware.

  • Install, configure, and verify correct operation of peripheral components such as personal computers, data collection devices, monitors, and printers.

  • Provide technical support for manufacturing machines running a variety of operating systems (Windows, Windows Embedded, Linux, etc.) to connect to a network and Windows file share.

  • Provide on-site eyes and hands for remote network and server administrators.

  • Qualifications

  • High school diploma or equivalent is required.

  • One to two years of experience with PC operating systems and b...