Job Description
Guided by our values of Teamwork, Honesty & Integrity, Respect, Inclusion, Vibrancy and Excellence (THRIVE), we're looking for an experienced Help Desk Supervisor to lead our Service Desk team and help deliver exceptional technology support across the organisation.
About the Team
The Technology team enables Aspect through innovative, robust, scalable and efficient service delivery. Partnering closely with the business, the team works to minimise the impact of technology incidents while continuously improving systems, processes and support that enhance service delivery and outcomes.
About the Role
Reporting to the Technology leadership team, the Help Desk Supervisor is responsible for leading the delivery and continuous improvement of Aspect's IT support services.
This role combines hands-on technical expertise with people leadership, ensuring incidents and service requests a...