Help Desk Specialist I

TrueCommerce

Full Time Computer Occupations
Apply Now
Location
District 1, Ho Chi Minh City, Vietnam
Posted
July 22, 2026

Job Description

Office location: Quality Tech Solution Complex, Trung My Tay Ward (formerly District )

Working time: Monday – Friday. AM - PM


As a Help Desk Specialist, you will:

  • Technical Support & Problem Solving End-User Support: Provide tier- and tier- technical support to APAC employees (both local and remote) via ticketing systems, email, chat, and in-person.
    Troubleshooting: Diagnose and resolve hardware, software, network, and peripheral issues for Windows environments.
    Onboarding & Provisioning: Manage employee lifecycle IT operations, including configuring, imaging, and shipping laptops, as well as setting up user accounts and access permissions.

  • System Administration & Infrastructure Internal Systems: Administer local and cloud-based internal systems (, CCTV, Door Access Control, etc.).
    IT Equipment: Maintain and troubleshoot regional office IT equipment, including printe...

    • Job Details

    • Job Type
      Full Time
    • Category
      Computer Occupations
    • Date Posted
      July 22, 2026
    • Application Deadline
      August 31, 2026