Help Desk Representative 2

Koniag Government Services

Full-time other-general
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Location
Durham, NC, United States
Posted
July 06, 2026

Job Description

Tuknik Government Services, LLC, a Koniag Government Services company **,** is seeking a Call Center Representative to support TGS and our government customer in Durham, NC. This position requires the candidate to be able to obtain a Public Trust.

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

The candidate will work in a Call Center environment, providing detailed documentation of reported incidents utilizing ServiceNow. The candidate will function as a Subject Matter Expert (SME). The candidate identifies and reports on a wide variety of hardware, software, mainframe access and printer problems. Will be on the phones when needed.

**All employees are considered mission critical and are expected to report even during inclement weather conditions** .

**Hours:**

+ M...