Help Desk Program Manager

General Dynamics Information Technology

Full-time other-general
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Location
Washington, DC, United States
Posted
June 03, 2026

Job Description

**Req ID:** RQ217057
**Type of Requisition:** Regular
**Clearance Level Must Be Able to Obtain:** Top Secret/SCI
**Public Trust/Other Required:** None
**Job Family:** Program Delivery and Execution
**Skills:**
ITIL Management,IT Program Management,IT Service Management (ITSM)
**Experience:**
10 + years of related experience
**US Citizenship Required:**
Yes

**Job Description:**

Seize your opportunity to make a personal impact as a Program Manager supporting a 24/7/365 Help Desk program for a government customer. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. This position demands a proven leader who can manage complex IT help desk operations, drive continuous process improvements, and deliver superior customer experience.

At GDIT, people are our differentiator. As a Help Desk Program Manager you will help ensure today is safe and tomorrow is smarter. Our work depends o...