Help Desk II

Full-time Computer Occupations

<p>MARS Solutions Group is looking for a User Experience <b>Help Desk II</b>. Our client is a (Technology/Financial Services) industry leader looking for high-quality talent to make a difference. They are known to respect a traditional work week and often extend contracts for added job security and stability.</p> <p><b>Interview Process:</b> 1st round via Microsoft Teams. Possible 2nd round in-person.</p> <p><b>Note: </b>Must be a CURRENT WI resident. No relocation allowed. This position requires the contractor to be on-site 3 days per week..</p> <p><b>Top Skills & Years of Experience: Well qualified candidates will have 3 or more years' experience in the following areas:</b></p> <ul type="disc"> <li>Experience Maintaining and managing IT hardware asset data in multiple systems, including DHS's IT Service Management System (Cherwell & Ivanti Neurons)...