Healthcare IT Help Desk Analyst — 24/7 Shift Support
NTT DATA, Inc.
Full-time
Inteligencia empresarial y análisis
Location
región centro, jalisco, Mexico
Posted
July 13, 2026
Job Description
NTT DATA Services is seeking an experienced Healthcare Service Desk agent in Guadalajara to support clinical applications and related workflows. You will handle inbound calls in a 24/7 call center, document incidents, and work toward timely resolutions with a focus on accuracy and customer care.
The role requires shift flexibility—nights, weekends, and holidays—with training conducted during day hours. On-site work at the Guadalajara office is mandatory.
#J-18808-Ljbffr