Head - Retention

Infinity Learn

Full-time Other-General
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Location
hyderabad, hyderabad, India
Posted
June 06, 2026

Job Description

About the Role:


We are looking for a high-impact leader to drive Learner Outcomes, Retention, and Referral growth across JEE, NEET, and Foundation cohorts.

This is a strategic cross-functional role operating at the intersection of Product, Academics, Data Science, and Parent Experience. The focus is to build a proactive learner outcome engine that improves renewals through measurable academic success and engagement.


Key Responsibilities:


  • Build and own the learner outcome framework linked to renewal and retention
  • Define and track metrics like:
  • Concept mastery
  • Academic improvement trajectory
  • Product engagement depth
  • Mentor interaction effectiveness
  • Develop early warning systems to identify at-risk learners 60–90 days before churn
  • Design intervention playbooks involving academics, mentoring, product nudges, and parent engagement
  • Partner with Product ...