Head of IT Service Delivery

Hunkemöller

Full-time Information and Record Clerks
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Location
Almere, Flevoland, Netherlands
Posted
July 22, 2026

Job Description

YOUR TASKS

Key Responsibilities:

·

  • Lead end-to-end IT service delivery across retail stores, e-commerce platforms, corporate systems, supply chain solutions and Operational Technology.
  • Ensure operational excellence across core platforms such as SAP, Unified Commerce, WMS, OMS, and other backend applications supporting HR, Finance, and Logistics.
  • Maintain service quality by overseeing incident, problem, change, and release management.
  • Enable and support seamless omni-channel processes, including click-and-collect, real-time inventory visibility, and cross-channel order fulfillment.

    • · Stakeholder Engagement

  • Partner with business leaders across retail, HR, supply chain, Buying & Merchandising and finance to align IT services with strategic goals.
  • Act as the escalation point for major service disruptions and proactively manage communication with stakeholders.

    • · Vendor Management

  • Manage se...

    • Job Details

    • Job Type
      Full-time
    • Category
      Information and Record Clerks
    • Date Posted
      July 22, 2026
    • Application Deadline
      August 31, 2026