Head of IT Domain - Sales & Services (m/f/x)

full time Operations Specialties Managers

We are seeking an experienced and visionary leader to drive our global Sales & Service capability within Corporate IT. The role is responsible for defining and executing the technology strategy supporting Sales, Customer Service, Commercial Operations and Customer Experience across all regions and business units. The successful candidate will act as a strategic partner to Commercial and Customer Leadership while leading large-scale digital transformation initiatives and managing a global portfolio of applications, platforms and programs.

Internal title: IT Domain Manager Sales & Services (m/f/x)

Creating passion: your responsibilities

Define and execute the global Sales & Service strategy and roadmap.

Own the global investment portfolio and capability roadmap.

Partner closely with Sales, Service and Customer Experience leadership teams.

Lead global transformation programs across CRM, Customer Experience and C...