Head of Customer Service & Service Operations

Körber

Full-time Gestão e operações
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Location
maia, porto, Portugal
Posted
July 26, 2026

Job Description

Körber is seeking a Head of Customer Service in Porto to lead the end-to-end service organization for automation solutions across warehousing and material handling. You will shape a customer-centric strategy, drive service operations, and oversee contracts, maintenance, and spare parts, ensuring superior experience and profitability.

The role emphasizes leadership, strategic execution, and collaboration with Sales, while maintaining compliance with safety and quality standards.

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