Head of Customer Experience & Service Excellence

Driven Properties

Full-time Other-General
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Location
abu dhabi, abu dhabi, United-Arab-Emirates
Posted
July 05, 2026

Job Description

Driven Properties, based in the United Arab Emirates, is seeking an experienced Customer Experience Manager to lead their CX team. This role involves ensuring that all client interactions, from phone calls to walk-ins, provide an exceptional service. You will oversee service standards and continuously enhance the customer journey.

The ideal candidate should have over 4 years in customer experience or related fields and at least 2 years in a leadership role. Excellent communication skills and a background in real estate or luxury hospitality are highly desirable.

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