Head of Customer Care & Order Management

MVC Resources

Full-time Management & Operations
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Location
sitiawan, perak, Malaysia
Posted
July 12, 2026

Job Description

MVC Resources is seeking a senior Customer Care leader in Malaysia to drive service excellence and engagement while owning end-to-end order management, inquiries, and complaints for timely resolution.

The role focuses on developing policies, KPIs, and cross-functional collaboration with supply chain, production, logistics, and quality to ensure seamless fulfilment and rapid disruption resolution.

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