Head of Claims Operations, LAC

BR001 Marsh Corretora De Seguros Ltda

Full time Business Operations Specialists
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Location
Ciudad de México, Ciudad de México, Mexico
Posted
July 25, 2026

Job Description

Description:

We are seeking a talented individual to join our Operations team at Marsh Risk. This role will be based in Mexico City, Bogota, or Sao Paulo. This is a hybrid role that has a requirement of working at least three days a week in the office.

As the Head of Claims Operations LAC Region, you will focus on all aspects of business operations – clients, people, process to ensure we deliver best in class client outcomes. This is a great opportunity for an experienced Operations Leader to have an impact and drive change and efficiencies across a business.

What can you expect?

In this highly visible role, you will be responsible for leading a team of 350+ colleagues across the LAC Region at the world’s leading Insurance Brokers. During a time of exciting transformation you will have the opportunity to build on our target operating model, and drive brilliant client outcomes and best in class efficiency through implementation of a varie...