Head of Central Operations

Toolstation

Permanent - Full time Top Executives
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Location
Northampton, England, United Kingdom
Posted
July 25, 2026

Job Description

What you'll do

You'll need to be based within commutable distance of Northampton or Bridgwater. 'This role will require regular nationwide travel


Toolstation is one of the UK’s fastest-growing retailers for a reason: we keep it simple. As we grow, we need to keep things running smoothly, and that’s where you come in.


This role is the engine room of our retail estate. You’ll manage a multi-million pound budget and lead a multi-disciplinary team that acts as the backbone for our stores—from the Contact Centre to Retail Support and our biggest transformation projects. Your job is to make sure our store teams have exactly what they need, when they need it, so they can keep doing what they do best: helping our customers.


You’ll be our gatekeeper, filtering Head Office noise so our store colleagues can stay focused on the customer. You’ll define the Gold Standard for our operations, spot when things aren't working, and jump in to fix them. Whethe...