Head of AI-Driven Customer Support & Ops

Suno

Full-time Management & Operations
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Location
boston, davao oriental, Philippines
Posted
July 06, 2026

Job Description

Suno in Davao Oriental is seeking a Sr. Manager of Support to rebuild its customer support organization. The role focuses on managing a team of support ICs, setting SLAs, and driving operational efficiency through data-driven processes.

The ideal candidate will have 7-9 years in support leadership, understanding the needs of a diverse user base. Suno offers competitive equity packages and comprehensive benefits for full-time employees.

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