HCM Support Analyst (UKG Pro)

Insight Global

Full-time other-general
Apply Now
Location
Tampa, FL, United States
Posted
June 29, 2026

Job Description

Job Description
This role provides the opportunity to support clients in running and optimizing HR and Payroll operations at scale, enabling accurate employee lifecycle management, timely and compliant payroll processing, and strong operational controls.
The analyst will support UKG Pro (Release 9) across both HCM (Core HR, Benefits, Compensation, Employee Lifecycle) and Payroll (payroll processing, tax configuration, earnings/deductions, reconciliations) modules for a healthcare system client. This is a Managed Services engagement focused on steady-state operations, SLA-driven support, system stability, and continuous improvementโ€”not implementation or consulting.
Work will be performed following US business hours/shifts as required, collaborating with onshore and client teams across HR, Payroll, Finance, and IT. The analyst will also contribute to transition and knowledge transfer activities from the incumbent vendor, ensuring a smooth handover and operational readiness.
...