Location
singapore, singapore, Singapore
Posted
July 22, 2026
Job Description
The Guest Services Executive in the Executive Lounge is the primary point of contact for VIP and executive guests, responsible for delivering a warm, seamless, and personalised experience in the lounge. The role combines guest relations, lounge operations, and light refreshment service, ensuring that all VIP guests enjoy high-quality refreshments, a refined environment, and attentive service throughout their stay.
Key Responsibilities- Greet VIP guests warmly upon entry to the lounge and provide a professional, welcoming first impression.
- Assist with VIP check-in and check-out within the lounge where applicable, ensuring a smooth and efficient process.
- Provide accurate information on hotel services, facilities, dining options, local attractions, and transportation arrangements.
- Handle guest inquiries, requests, and special arrangements (e.g. spa bookings, dining reservations, transport) promptly and professionally.
- Maintain confi...