Job Description
Marmot Basin, 1 Marmot Road, Jasper, Alberta, Canada
Job Description
Posted Monday, June 29, 2026 at 8:00 AM
Reports To: Guest Services Manager and Guest Services Supervisor
Position Overview:
The Guest Services Coordinator serves as a key team lead within the Guest Services department. This role supports the daily operation of ticket sales, guest relations, and front-line team coordination. Acting as a liaison between agents and leadership, the Coordinator oversees the performance of the Guest Services team and steps into a supervisory role when the Manager or Supervisor is off duty.
The Coordinator is expected to demonstrate in-depth knowledge of all Guest Services procedures and systems (especially RTP), and be capable of resolving guest concerns, supporting team members, and ensuring operational consistency.
This is a full-time seasonal position (early November to early May), requiring availability 5 out of 7 ...