Guest Services Agent at Accor

Confidential

Full-Time Other-General
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Location
Kenya, Kenya, Kenya
Posted
July 26, 2026

Job Description

Job Description

First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.


What is in it for you:

  • Employee benefit card offering discounted rates at Accor worldwide

  • Learning programs through our Academies

  • Opportunity to develop your talent and grow within your property and across the world!

  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

    • What you will be doing:

  • Greet, check-in, respond to requests and settle accounts while providing exceptional service

  • Take initiative to add a personalized experience

  • Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling

    • Qualifications

  • Diploma/Degree in Hotel M...

    • Job Details

    • Job Type
      Full-Time
    • Category
      Other-General
    • Date Posted
      July 26, 2026
    • Application Deadline
      September 04, 2026