Location
london, on, Canada
Posted
July 20, 2026
Job Description
Exciting full-time Guest Service Manager role at Sandman Hotel Group, focusing on outstanding customer service and team leadership. Elevate guest experiences while ensuring effective front office operations.
As a Guest Service Manager, you will lead a dynamic team dedicated to exceptional hospitality. Your responsibilities will include managing front office activities, enhancing guest relations, and working closely with Reservations and Sales to maximize occupancy and revenue. This role requires strong organizational skills and a commitment to uphold Sandman Hotel Group’s standards.
Key Responsibilities:
• Direct daily front office and guest services operations
• Ensure adherence to company standards and policies
• Develop and maintain client relationships for personalized service
• Prepare forecasts to optimize occupancy and revenue
• Respond to hotel emergencies and safety situations
Requirements:
• Previous h...
As a Guest Service Manager, you will lead a dynamic team dedicated to exceptional hospitality. Your responsibilities will include managing front office activities, enhancing guest relations, and working closely with Reservations and Sales to maximize occupancy and revenue. This role requires strong organizational skills and a commitment to uphold Sandman Hotel Group’s standards.
Key Responsibilities:
• Direct daily front office and guest services operations
• Ensure adherence to company standards and policies
• Develop and maintain client relationships for personalized service
• Prepare forecasts to optimize occupancy and revenue
• Respond to hotel emergencies and safety situations
Requirements:
• Previous h...